MEMBERSHIP TERMS
The term of this membership is contracted for a six-month commitment and then month to month thereafter.
MEMBERSHIP SUSPENSION AND LATE FEES
To participate in our program, we require your credit card number and email address. Your credit card information will be securely stored in our booking software and will be charged on the first day of each month for the contracted amount.
If, for any reason, we are unable to charge your card, your membership will be suspended. In such cases, a $35 fee will be charged for each past-due day until you provide us with a new card or we can successfully charge your existing card.
CANCELLATION
This membership may be canceled at any time by Viviane Aires Skin Wellness Inc at their sole discretion. The membership may be canceled by the member at any time after the six-month commitment, by providing written notice no less than 30 days before the next billing date.
If the six-month minimum is not fulfilled for any reason, early contract cancellations are subjected to a $500 early termination fee. Written notice may only be submitted via email to membership@vivianeairesskinwellness.com.
APPOINTMENT SCHEDULING POLICY
Appointments made in advance must be canceled within 48 hours or the appointment will be considered a used treatment.
You may also have to pay cancellation fees depending on the time you cancel.
Note: We require 24 hours’ notice of appointment cancellation. If you cancel or reschedule within 24 hours of your appointment time there will be a charge of 50% of the treatment cost. Prepaid appointments will be redeemed in full. No-show appointments are charged in full.
ROLLOVER
I acknowledge that I can not roll over my membership to the next month if I am unable to use my benefits under any circumstances.
INVOLUNTARY TERMINATION OR SUSPENSION
Viviane Aires Skin Wellness Inc, reserves the right to terminate or temporarily suspend a Member or this Membership for any reason, including but not limited to:
(i) failure to make timely payments of dues or other charges; (ii) interruption or discontinuation of monthly electronic funds transfer or credit/debit card payments without promptly providing an acceptable alternative; (iii) violation of any part of this Agreement or failure to follow any of the policies by any Member associated with this Membership; or (iv) improper or harmful conduct by the Member or their guest that is against the best interests of Viviane Aires Skin Wellness Inc or its members.
If any Member associated with this Membership is suspended, you will continue to be charged and obligated to pay the Membership dues in full during the suspension. In case of involuntary termination of a Member or this Membership, such termination shall be effective immediately. All applicable amounts due under the account shall be due and payable immediately per the policies and the terms hereof. The Member or this Membership, as applicable, may also be ineligible to rejoin this or any other club, at Viviane Aires Skin Wellness Inc’s sole and absolute discretion.
PARTICIPATION
I acknowledge and understand that I am not entitled to nor guaranteed an appointment slot with any Viviane Aires Skin Wellness service as a result of this agreement. The only way to guarantee an appointment time is by booking ahead with your priority booking benefit up to three months in advance.
NON-PAYMENT
In the event of Viviane Aires Skin Wellness Inc resorting to retain any attorney or collection agency to enforce the terms of non-payment under this agreement, Member agrees to pay all charges incurred by Viviane Aires Skin Wellness Inc including but not limited to court costs and attorney fees.
WAIVER AND RELEASE OF LIABILITY
Viviane Aires Skin Wellness Inc is not responsible for any injury or loss of property suffered by testing while receiving spa treatment(s), participating in spa activities, or while on the premises of Viviane Aires Skin Wellness Inc for any reason whatsoever, whether resulting from the negligence of Viviane Aires Skin Wellness Inc, its agents, employees, independent contractors, representatives, or guests, members, customers, or any other person or entity.