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Membership Frequently Asked Questions

Join The Skin Wellness Membership Today!

To join our skin wellness community , we ask for a 6-month commitment, with payments made easy through credit card. Your monthly membership plan will be billed on the 1st of each month, once we have your billing information. We can’t wait to pamper you and help you achieve your skincare goals!

 We’re thrilled to invite you on a journey of skin wellness and sensory indulgence. As a valued member, you’ll enjoy exclusive perks, including special offers and fantastic discounts on our services and products. The best part? You’ll have a blissful self-care day waiting for you each month – it’s like a little gift to yourself!

As a Skin Wellness Member, you will enjoy the following benefits:
  • Monthly Customized Facial: Enjoy a personalized facial treatment each month, tailored to your skin’s unique needs and concerns.
  • Skin Assessment : Within the 90 days receive regular skin assessments and expert advice from our licensed estheticians to track your progress and adjust your skincare routine as needed.
  • Priority Booking: Get preferential treatment when scheduling your appointments, ensuring you always have access to your preferred time slots.
  • Exclusive Discounts: Enjoy special member-only pricing on additional services and retail products to enhance your skincare routine.
  • Educational Workshops: Gain access to exclusive content demonstrations to deepen your understanding of skin health and maintenance.
  • Referral Rewards: Earn bonus treatments or product credits when you refer a friend to our Skin Wellness membership program.

Join our Skin Wellness Facial membership program today and embark on a journey to your best skin ever. Your face will thank you!

Frequently Asked Questions About Our Membership

How Does The Membership Work?

  • Memberships require a minimum commitment of 6 months and can be canceled at any time after this period, provided written notice is received 30 days in advance of the monthly billing date.
  • Your credit card number and email address are required for participation in the program. Your credit card will be kept securely on file with our booking software and will be charged with the amount contracted on the first day of each month.
  • If your card cannot be charged for any reason your membership will be suspended and a $35 fee will be charged each past due day until you provide a new card or your existing card can be charged.

Can I Transfer My Treatment To Someone Else?

  • Individual services may be transferred to a friend or family member for a fee ranging from $25. They won’t receive product or enhancement discounts unless they’re a member.
  • However, you can only transfer to a friend or a family member 1 time every 3 months.
  • Full membership and associated benefits are non-transferable and non-refundable.

Can It Be Rolled Over?

  • Sorry! We’re a little selfish as you should be too! Your monthly self-care benefit, must be redeemed within the month of the billing date.
  • Discounts and additional benefits offered to members do not roll over and can only be used while membership is fully paid and in good standing.

What If I Want To Cancel My Membership?

Our Skin Wellness Membership is a six months commitment. Requests to cancel an agreement should be sent to membership@vivianeairesskinwellness.com. Our membership coordinator will review and confirm within 1-3 business days.

Can I freeze my membership at any time?

Yes. After the first three months, you can freeze your membership for a maximum of two months during your contract term. All you need to do is submit a Membership Freeze Request form. Our membership coordinator will review and confirm within 1-3 business days.

If you have questions about our membership fill out this form. Our membership coordinator will get back to you within 1-3 business days.
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